Piagam Pelanggan dan Pencapaian 2020
- Kelulusan Kebenaran Merancang
| Bln | Jan | Feb | Mac | Apr | Mei | Jun | Jul | Ogos | Sept | Okt | Nov | Dis |
| Terima | 1 | 3 | 2 | 0 | 1 | 1 | 2 |
0 |
0 | 0 | 0 | 0 |
| Lulus/Siap Selesai | 1 | 3 | 2 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Kiv/Proses/Dlm Siasatan | 0 | 0 | 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| Tolak | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
- Kelulusan Pelan Bangunan Sesebuah
| Bln | Jan | Feb | Mac | Apr | Mei | Jun | Jul | Ogos | Sept | Okt | Nov | Dis |
| Terima | 7 | 4 | 6 | 0 | 3 | 3 | 3 | 0 | 0 | 0 | 0 | 0 |
| Lulus/Siap Selesai | 6 | 3 | 5 | 0 | 3 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
| Kiv/Proses/Dlm Siasatan | 1 | 1 | 1 | 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 |
| Tolak | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
