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INTEGRITY, SPEED AND QUALITY TOWARS EXCELLENCE  

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CLIENT CHARTER

KULIM MUNICIPAL COUNCIL

OUR COMMITMENT IS TO PROVIDE RAPID SERVICES, FRIENDLY AND FAIR TO ALL CLIENTS EVERY TIME ON THE FOLLOWING MATTERS:-    

MAIN SERVICES TARGET
1 APPROVAL FOR PLANNING PERMISSION 57 DAYS
2 APPROVAL FOR BUILDING PLAN 24 HOURS
3 APPROVAL FOR TEMPORARY BUILDING PERMIT 24 HOURS
4 APPROVAL FOR AMENDMENT/ADDITIONAL BUILDING PLAN 24 HOURS
5 BILL PAYMENT 14 DAYS
6 APPROVAL FOR HOLDING OWNERSHIP TRANSFER 24 HOURS
7 APPROVAL FOR BUSINESS SPACE RENTAL 24 HOURS
8 ISSUANCE OF CFO/CCC 14 DAYS
9 APPROVAL FOR BUSINESS PREMISE LICENSE 24 HOURS
10 APPROVAL FOR HAWKER LICENSE 24 HOURS
11 APPROVAL FOR FOOD PREMISE 24 HOURS
12 PUBLIC COMPLAINT FEEDBACK 24 HOURS
13 SOLID WASTAGE COLLECTION SERVICE  
         - HOUSING AREA 3 TIMES A WEEK
         - BUSINESS AND CENTRALISED BIN 6 TIMES A WEEK
         - NIGHT/DAY MARKET EVERY DAY
14 DRAIN/IRRIGATION CLEANING  
         - MONSOON DRAIN ONCE EVERY 6 MONTHS
         - COMMERCIAL CENTRE AND HOUSING AREA ONCE A MORTH
15 GRASS CUTTING  
         - MAIN ROAD, HOUSING AREA AND EMPTY SPACE 21 DAYS A ROUND
Last Updated: Thursday, 30 March 2017 - 12:59pm