INTEGRITY, SPEED AND QUALITY TOWARS EXCELLENCE
CLIENT CHARTER
KULIM MUNICIPAL COUNCIL
OUR COMMITMENT IS TO PROVIDE RAPID SERVICES, FRIENDLY AND FAIR TO ALL CLIENTS EVERY TIME ON THE FOLLOWING MATTERS:-
MAIN SERVICES | TARGET | |
1 | APPROVAL FOR PLANNING PERMISSION | 57 DAYS |
2 | APPROVAL FOR BUILDING PLAN | 24 HOURS |
3 | APPROVAL FOR TEMPORARY BUILDING PERMIT | 24 HOURS |
4 | APPROVAL FOR AMENDMENT/ADDITIONAL BUILDING PLAN | 24 HOURS |
5 | BILL PAYMENT | 14 DAYS |
6 | APPROVAL FOR HOLDING OWNERSHIP TRANSFER | 24 HOURS |
7 | APPROVAL FOR BUSINESS SPACE RENTAL | 24 HOURS |
8 | ISSUANCE OF CFO/CCC | 14 DAYS |
9 | APPROVAL FOR BUSINESS PREMISE LICENSE | 24 HOURS |
10 | APPROVAL FOR HAWKER LICENSE | 24 HOURS |
11 | APPROVAL FOR FOOD PREMISE | 24 HOURS |
12 | PUBLIC COMPLAINT FEEDBACK | 24 HOURS |
13 | SOLID WASTAGE COLLECTION SERVICE | |
- HOUSING AREA | 3 TIMES A WEEK | |
- BUSINESS AND CENTRALISED BIN | 6 TIMES A WEEK | |
- NIGHT/DAY MARKET | EVERY DAY | |
14 | DRAIN/IRRIGATION CLEANING | |
- MONSOON DRAIN | ONCE EVERY 6 MONTHS | |
- COMMERCIAL CENTRE AND HOUSING AREA | ONCE A MORTH | |
15 | GRASS CUTTING | |
- MAIN ROAD, HOUSING AREA AND EMPTY SPACE | 21 DAYS A ROUND |